Privacy Policy

SilvooShine, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

What Information We Collect

We may collect the following information when you interact with our website or place an order:

Full Name
Contact Number
Email Address
Shipping & Billing Address
Payment Information (handled by secure payment gateways)
IP Address and Browser Information
Browsing behavior on our website (via cookies)
Why We Collect Your Data

We collect your personal data to

Process and fulfill your orders
Send order confirmations and delivery updates
Respond to your queries and provide customer support
Offer personalized recommendations
Improve website functionality and user experience
Send promotional offers and newsletters (only with your consent)

What We Never Do

We do not sell or rent your personal information to third parties.
We do not store your card or UPI details on our servers.
We do not use your data for any unauthorized marketing.
Data Protection & Security

We ensure

We use cookies to enhance your experience, remember login details, and analyze website traffic.

You can manage or block cookies anytime via your browser settings.
Cookies help us improve content and show you relevant products.

Email & SMS Communication

You may receive emails/SMS for order updates, offers, and new collections.
You can unsubscribe from marketing emails by clicking the “Unsubscribe” link or by contacting us.

Data Retention

We keep your information

Only for as long as needed to complete your purchase and comply with legal requirements.
After that, your data is either deleted or securely archived.

Third-Party Services

We may share your data with

Courier partners for order delivery

Payment gateways for secure transactions

Analytics tools (like Google Analytics) for site performance

These services are under strict confidentiality agreements and are only given limited access to your data.

Your Rights

As a user, you have the right to

Access the data we hold about you
Correct inaccurate personal details
Request deletion of your data (subject to law)
To exercise any of your rights, email us at: care@silvooshine.com

Contact Us

For any privacy-related queries, feel free to contact our team:

SilvooShine Privacy Support Team

📧 Email: care@silvooshine.com