Shipping Policy

SilvooShine, we are committed to delivering your jewellery safely and on time. Please read our shipping policy carefully to understand how we process and deliver your orders.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Customized or pre-order items may take longer to process. Estimated timelines will be shared at the time of purchase.

Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Methods & Delivery Time

We ship across India through trusted courier partners.

Standard delivery timeline: 3–7 business days (depending on location).

Remote or rural areas may take additional time.

For international orders (if applicable), delivery timelines will vary based on destination and customs clearance.

Shipping Charges

Free shipping may be offered on selected products or order values (as mentioned during checkout).

Standard shipping charges (if any) will be displayed at checkout before payment.

International orders may attract additional shipping, customs duties, and taxes payable by the customer

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email/SMS.

You can track your shipment using the courier partner’s website or tracking portal.

Delivery Attempts

Our courier partners will attempt delivery up to 2–3 times.

If the package is undelivered due to incorrect address, unavailability, or refusal to accept, the order may be returned to us.

Reshipping charges will apply for re-dispatch of such orders.

Damaged or Missing Items

If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery at 📧 care@silvooshine.com with photos/videos as proof.

We will arrange for a replacement or refund as per our Refund & Returns Policy.

International Shipping (If Applicable)

Delivery times vary depending on the destination country.

Customs duties, VAT, or import taxes (if applicable) are the responsibility of the customer.

SilvooShine is not responsible for delays caused by customs clearance.

Contact Us

For shipping-related queries, please reach out to:

📧 care@silvooshine.com